Returns & Exchanges

At SEA-GULL, we stand by the quality of our timepieces and offer a 30-day return policy for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a seamless process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the watch in its original luxury packaging, ensuring all protective films, tags, and warranty cards are included.

• 3.
  Ship to SEA-GULL

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our master watchmakers verify the item's condition, your refund will be processed to the original payment method within 5-7 business days.